Privacy Policy

Effective Date: 2 July 2023

Agility Automation (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from individuals (“you” or “your”) in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By accessing or using our website, services, or products, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Collection of Personal Information

1.1 Types of Personal Information

We may collect personal information that is reasonably necessary for our functions and activities. This may include your name, email address, phone number, job title, company name, and other information necessary to provide our services.

1.2 Collection Methods

We collect personal information directly from you when you interact with our website, contact us, or use our services. We may also collect personal information from third parties with your consent or as otherwise permitted by law.

1.3 Purpose of Collection

We collect personal information for the primary purpose of providing our services to you, responding to your enquiries, and communicating with you about our products and updates.

2. Use and Disclosure of Personal Information

2.1 Use of Personal Information

We only use personal information for the purposes for which it was collected or as otherwise permitted by law. This may include providing our services, improving our website and services, and communicating with you.

2.2 Disclosure of Personal Information

We may disclose personal information to third parties in certain circumstances, such as:

• Service providers: We may engage trusted third-party service providers to assist in delivering our services, and they may have access to personal information for that purpose. These service providers are contractually obligated to handle personal information in accordance with the APPs and our instructions.
• Legal obligations: We may disclose personal information if required by law or in response to a lawful request by a public authority.

3. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We have implemented security measures to safeguard personal information, including physical, technical, and administrative measures. However, no data transmission or storage system can be guaranteed to be 100% secure.

4. Access and Correction of Personal Information

You have the right to request access to and correction of the personal information we hold about you, subject to certain exceptions allowed by law. If you would like to access or correct your personal information, please contact us using the contact details provided at the end of this Privacy Policy.

5. Complaints and Concerns

If you have any concerns about our handling of your personal information or believe that we have breached the APPs, please contact us using the contact details provided below. We will investigate your complaint and respond to you in a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

6. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised date. We encourage you to review this Privacy Policy periodically.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Agility Automation
• Address: Level 2/109-129 Blaxland Rd, Ryde NSW 2112
• Email: hello@agilityautomation.com
• Phone: 02 8001 6573

We take privacy matters seriously and will address your concerns in a prompt and appropriate manner.

Please note that this Privacy Policy applies solely to the information collected by Agility Automation and does not apply to third-party websites or services that may be linked to or from our website. We encourage you to review the privacy policies of those third parties for information on their data practices.