Add a chatbot to your team

Add a chatbot to your team

You’ve probably come across a chatbot before – perhaps far more often than you’ve realised. This relatively new form of communication has begun to flood apps and the online space with a flurry of activity. After all, when it comes to 24/7 customer-facing...
Make yourself heard

Make yourself heard

Even with the plethora of digital communication tools available to us, I remain a big believer in the power of voice. There’s nothing quite as personal as voice communication when it comes to creating an authentic communication experience for your customers or...
SMS is awesome

SMS is awesome

Existing technology and forms of communication can play an important role in your overall communication strategy. I’m encouraging you to keep using something – just in a kinda different way. SMS is still the most widely used messaging platform and is a native...